About me….

Hi!

I’m Rick.  My skills range from scratch cooking to scraping data packets for scandalous info.  I’ve recently inserted myself into the great state of Texas.  I got here as fast as I could.

Want to know more?  Some details are shown below.  I can’t confirm or deny any of the other stuff you’ve dug up about me.

Cheers!

Rick Hall

Austin, TX  (770) 3xx-xxx2 | rhall(at)rixworld.com | www.linkedin.com/in/rrhall

PROJECT MANAGER, SALES ENGINEER and CYBERSECURITY Student

I’m a results-driven professional with over 15 years of experience leading operations and sales engineering efforts with top companies, including Walmart. I’m known for my ability to motivate teams, manage complex projects, and drive quality outcomes. I thrive in collaborative environments, building strong relationships and engaging stakeholders to streamline workflows. With a focus on continuous improvement, I look for innovative ways to enhance processes and boost profitability.

SKILLS & EXPERTISE

• Operations Management
• Process Improvement
• Leadership & Collaboration
• Project Management
• Sales Engineering
• Service Delivery
• Training & Coaching
• Relationship Building
• Customer/Client Service
• Security Solutions
• Implementations
• Complex Problem Solving
• Communication
• Online Sales, eCommerce

PROFESSIONAL EXPERIENCE

Project Manager                                       Sept 2023 – October 2024:   Net Solutions and Security, LLC

Responsible for coordinating as many as 4 Teams for installations of Access Control, Video Security and Alarm Systems.

• Scheduling with Clients and other Trades.
• Anticipation of challenges and problems and correcting them in a timely manner.
• Procuring equipment and installation materials.
• Played a support role for both Technicians and Customers.
• Evaluated and adjusted workflow to reduce friction in processes.

Independent Contractor                                       March 2023 – September 2023:   Field Nation

Provided service calls to various Companies in the Field Nation program.

• Video Security upgrades for a local Hobby Lobby store
• Video Security upgrades for a local Dave and Busters restaurant.
• Installed backup voice communications for local Educational facilities.
• Performed site surveys regarding voice communications infrastructure and equipment.
• Cabling infrastructure installations.

e-Commerce Sales                                            May 2021 – March 2023:    Amazon.com & eBay

• As an Amazon Reseller, authorized to sell in numerous product categories including major brands like Nike, Adidas and Lego.
• Maintained a perfect seller rating across all sales transactions for eBay.

Independent Contractor                                       Sept 2020 – April 2021:   Young & Associates

Acted as a liaison between Insurance carriers and Contractors mitigating losses from Hurricane Sally and the ATX Deep Freeze.

• Daily reports on all mitigation work for losses sustained from Hurricane Sally – Gulf Shores, AL. Beach Club Resort.
• Daily reports on all mitigation work for losses sustained at apartment complexes from the Deep Freeze – Austin, TX.

Project Manager                                                      Jun 2015 – Dec 2019:   GC&E Systems Group:  Norcross, GA

Drove top-tier results for $10M+ in completed projects while managing up to 12 staff (as many as 4 teams).

• Handled multiple Department of Juvenile Justice security camera installations, completing efforts 18% under estimated cost and above all expectations.
• Supported several key clients, including the Cherokee County Government, Georgia Archives, etc. with various projects surrounding access control, security conversion, and security cameras as a decisive leader and supportive mentor.
• Selected to resolve issues and rebuild client relationships while also guiding the turnaround for various projects, earning commendations for ingenuity.
• Recommended new strategies and methodologies for aligning workflow and documentation, reducing average schedule variance.

Security Technician                                                 Feb 2011 – Nov 2014:   Walmart Security Integration Group: Bentonville, AR

Oversaw/improved/maintained CCTV, security, and fire alarm systems as a technical subject matter expert.

• Upheld high standards of quality for implementations surrounding 50 stores across the state of Georgia.
• Realized cost reductions of up to 18% through optimized Inventory management and streamlined handling of expense reports and travel. Became the go-to resource for senior leadership in informing security strategy.

Sales Engineer                                                         Sep 2009 – Dec 2010:   Microception, Inc.: Alpharetta, GA

Selected to lead installation of the VideOversight system for Law Enforcement agencies and Child advocacy centers, working in-line with up to 8 employees to provide top-tier results under heavy workloads.

• Guided service, training, and support for systems, including beta testing new software revisions and updates.
• Facilitated essential Installations covering Mountain View CA PD, Buncombe County NC Sheriff’s Office, and many more, establishing constructive stakeholder alliances and quickly remediating issues.

TECHNOLOGY & TOOLS:  Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) / Microsoft Visio / Bluebeam Revu / AIA Billing, SOV

CERTIFICATIONS & ADDITIONAL EDUCATION

Georgia Unrestricted Low Voltage License, LVU405053 (Exp 08/2023) / Softwarehouse C-Cure 9000 Certification, July 2015, #179714 / March Networks, Level 2, January 2012 / Genetec Omnicast Certification Sept. 2016 / OSHA 10 – Construction Industry Certification / University of Arizona: Exercise and Sports Science 1987 / Certification, OCT 2022 FAA Part 107 Remote Pilot

INTERESTS:   Motorcycles, Camping, Cybersecurity, Amazon/eBay retail arbitrage, Drone Pilot and Arial Photography

Have a great day!

~Rick